Effective date: 1.04.2025

At TopThermltd, we are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights in relation to that data.


Who We Are

Our website address is: https://topthermltd.co.uk


Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from your email address (called a hash) may be sent to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.


Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.


Cookies

If you leave a comment, you may choose to save your name, email and website in cookies. These are for your convenience so you don’t have to fill in your details again next time. These cookies last for one year.

If you visit our login page, we’ll set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

When you log in, we set cookies to save your login details and display preferences. Login cookies last two days; display preference cookies last a year. Selecting “Remember Me” extends login cookies to two weeks. Logging out removes these cookies.

If you edit or publish content, another cookie will be saved to identify the post ID. This expires after one day and contains no personal data.


Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves just as if the visitor had accessed the other website directly.

These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content – especially if you’re logged into those platforms.


Who We Share Your Data With

If you request a password reset, your IP address will be included in the email.


How Long We Retain Your Data

If you leave a comment, both the comment and its metadata are retained indefinitely, allowing us to recognise and auto-approve future comments.

For users who register on our website (if applicable), we store the personal data provided in their user profile. Users can view, edit or delete their personal data anytime (username cannot be changed). Website admins can also edit this information.


What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of your personal data we hold, including any data you’ve provided. You can also request that we delete your data. This excludes data we’re required to keep for legal, administrative, or security reasons.


Where Your Data Is Sent

Visitor comments may be screened by an automated spam detection service.


If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
📩 info@topthermltd.co.uk